When You Need A Professional, Who Do You Call?

When you need a professional, who do you call?  Whether or not insurance is involved, you may need the help of a professional to mitigate and/or repair water damage, mold damage, fire damage, or whatever kind of damage you have.  You can Google the question and you will find there are commonly several things that professionals will tell you are important to you in selecting them.  There are also non-affiliated organizations that will advise you of the same factors.  Below are the common factors used to determine who your damage repair contractor should be.


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How quickly will they respond?

As we advise, time is critical in mitigation of water damage.  Water damage compounds and gets more complicated the longer it fails to be addressed. And with a little time, you also end up with mold.  So, you want a company that provides emergency services, 24 hours a day, with rapid response.

Can the company provide mitigation, remediation, and reconstruction?

When you need a professional, you probably would prefer a company that can do the whole job.  This is normally better than having to find two or three reputable companies to perform separate parts of the job.  A company that performs as a team to resolve all your issues is much easier to work with.  This is especially true when you are given a primary contact that oversees the entire project. This simplifies communications and reduces the potential for problems. 

When you need a professional, check their references!

With the internet and Google, as well as the Better Business Bureau, you can obtain local references very quickly on just about any company.  And if you can’t, then you probably don’t want to use them.

After storms and other weather-related disasters, homeowners often find themselves besieged by unreliable repair services. To avoid that problem, look for reliable mitigation and restoration companies with great references from local customers such as your friends and neighbors.  Consider where the company is located, because locally owned and operated companies are more likely to rely on the word-of-mouth created by offering trustworthy and thorough repairs.

Your home deserves the best care, and so do you!  A water disaster can be very stressful and frustrating, and a trustworthy, compassionate restoration team can help alleviate your worries.  They can make the process of getting life back to normal as painless and stress-free as possible. This can include everything from offering secure storage of your personal property on site while restoration is going on, to caring assistance with every question you may have.

Do they employ licensed, insured, and well-trained teams?

When you need a professional, hire a professional!  As you research mitigation and restoration companies, it’s important to note whether they are properly licensed and insured.  What is their expertise? How long have they been in business? What level of training and experience do the team members have?  Are they certified through a reputable certification program? Do they undergo ongoing training?

The above are questions you can and should ask.  You want your home or business back-to-normal, or better.  And you want to make sure the company you hire can make it happen!

Do they work with you and your insurance effectively?

One of the most frustrating issues related to water damage is filing a successful insurance claim. A major difference between good and bad mitigation and restoration companies is that the good ones are skilled at working out the details of a given claim with a property owner’s insurance company. That way, you get all the coverage you can get for the damage.  And, that will minimize your out-of-pocket expense. The company should contact your insurance agent and seek to work with them to ensure you are taken care of.  Look for a company that is experienced and responsive in helping you document damage and file properly documented, honest, and timely claims.

Do they offer a detailed plan for damage repairs?

When you need a professional, then any reputable company will provide you a detailed plan in the form of an estimate or “scope-of-work.”  You will need to sign off on that plan before work can begin on the repairs. The goal should  be to put your home back into proper, safe condition, rivaling or bettering the condition that existed prior to the damage that occurred.

Do they use the right equipment and techniques?

After water damage occurs, your home or business will need to undergo water extraction, drying, and dehumidification.  This will help prevent mold problems.  By using the correct equipment and techniques, a remediation and restoration company can speed up the restoration process.  This helps prevent future mold growth and helps ensure your personal property such as documents, artwork, photographs, and other important items are properly cared for.

Do they handle mold remediation and restoration services?

Molds pose a serious danger to one’s health and property. Wet and damp spots can be a breeding ground for molds, which is why water damage is closely interrelated with mold damage. This is why a reputable mitigation company will also offer mold remediation services.  Additionally, a company that is a general contractor as well can provide the necessary reconstruction services to complete the job.

How many years of experience does the company have?

When you need a professional, then years of experience in the business will provide an edge that is not present over newer companies. When a company has experience, they are pretty much equipped to handle almost anything since they have undergone these experiences before. There is no school that can teach the things that you learn from experience.

Moreover, years in the business means that you have built up the trust of the people you work with like the clients and the suppliers. No one will last long in the business of water mitigation and restoration if they are not good at what they do.

What kind of results can you expect?

When it comes to water damage restoration, the real mark of a good company is in the outcome. An unreliable restoration company can just leave your property once the initial work is done. There are companies that just wrap up the work once they have cleaned the surface. However, this step can just be done by the property owners themselves.

A reliable water damage restoration company gets to the root of the issue and solves it. Apart from the problem that can be seen on the surface, they will also tackle any potential issues that the property may be facing such as the potential growth of molds.

It is important that the water damage company is able to restore the property to the pre-damaged state. The restoration of the home will display the competence of the professionals who worked on the remediation. With the best remediation company, the proof is in the outcome of the process.

A good remediation company will be able to ensure that the clients will be satisfied after they leave the property. When a remediation company offers complete customer satisfaction from beginning to end, it can be guaranteed that they offer the whole package to their clients. With these types of remediation services, the clients can be able to put their mind at ease.

When You Need A Professional, In Summary.

To get your property and life back to normal after a water related disaster strikes, you may want professional help.  If you do, you want a company you can trust to get the job done quickly and correctly. Selecting the right water damage restoration contractor should not be taken lightly. Your peace-of-mind is what matters.  In the Sebastian, FL area, one of the most trusted names in water damage mitigation and restoration for homes and businesses is ORC Services!

No one should have to suffer after experiencing flood damage. Our water damage restoration company will step in and offer an experienced, friendly solution that can lift the gloom from any room. Having created an expert service that is all about making people feel better about their properties, we can be the peace of mind that you need for all water damage repairs!

Let us know what you are looking for or what problems have occurred, and we will be there to help.